Contact Centre Solutions

Contact centres have transformed the way companies do business…and the latest figures show that in the next few years, even more cloud based telephony solutions will be installed to make services and products more accessible to the customer, and sales teams more efficient. Most businesses have a contact centre, whether they know it or not. From small, help-desk contact centres to large-scale, multisite, multimedia contact centres, businesses need contact centre solutions, whether you have a small contact centre with a few customer service agents or a large, multisite centre in need of multimedia capabilities, Sunley can provide you with a contact centre solution that will help you help streamline business operations and boost customer satisfaction.

We offer a complete range of contact centre solutions, starting with entry level applications which enable informal call centres to efficiently monitor, manage and route calls, through to multi-agent, multi-location and multi-media cloud based contact centre solutions with Media Distribution and Routing Applications.

Get in touch

For advice and information about Contact Centre Solutions call 01992645040 or send an email and we’ll get back to you.

Call Logging Solutions

Call logging solutions show you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement.
We offer a range of call logging solutions with reporting capabilities that are unrivalled and are so comprehensive, flexible and easy to use that you will soon see measurable results throughout your business.

Let us help

Our specialist consultants can guide you through the options available when it comes to call logging in order that you choose a solution that is right for your business.
Our pre and post sales engineers can deploy your chosen solution quickly and efficiently organising the appropriate training to ensure you achieve what you want.

Call us now

To find out how your business could benefit from Call Logging call 01992 645040 or send an email and we’ll get back to you.